Connected vehicle services
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS button are connected vehicles. These buttons will be located on either the rearview mirror or overhead console, depending on the vehicle. If these buttons are present in your vehicle, you have a connected radio and can take advantage of the many connected vehicle features.
For further information about the ASSIST and SOS buttons ⇒ page .
INTRODUCTION TO CONNECTED VEHICLE SERVICES
One of the many benefits of your vehicle’s Uconnect system is that you can now take advantage of SiriusXM Guardian™ connected services. To unlock the full potential of SiriusXM Guardian™ in your vehicle, you first need to activate SiriusXM Guardian™ connected services.
⚠ WARNING!
ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive safely with your hands on the steering wheel. You have full responsibility and assume all risks related to the use of the features and applications in this vehicle. Only use the features and applications when it is safe to do so. Failure to comply may result in an accident involving serious injury or death.
NOTE:
SiriusXM Guardian™ involves the collection, transmission and use of data from your vehicle ⇒ page .
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
● US residents visit: https://www.driveuconnect.
com/sirius-xm-guardian.html or call 1-844-796-4827
● Canadian residents visit: https://www.driveuconnect.ca/en/sirius-xm-guardian or call 1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in the Uconnect system installed in your vehicle, which receives GPS signals and communicates with the SiriusXM Guardian™ Customer Care center via wireless and landline communications networks. Depending on the type of device in your vehicle, some SiriusXM Guardian™ connected services require an operable LTE (voice/data) or 3G or 4G (data) network compatible with your device. SiriusXM Guardian™ is available only on equipped vehicles purchased within the continental United States, Alaska, Hawaii, Puerto Rico and Canada.
NOTE:
● Certain SiriusXM Guardian™ connected services are dependent upon an operative telematics device, a cellular connection, navigation map data, and GPS satellite signal reception, which can limit the ability to reach the response center or reach emergency support.
● Not all features of SiriusXM Guardian™ are available everywhere at all times, particularly in remote or enclosed areas.
● Other factors outside the control of SiriusXM Guardian™ that may limit or prevent service delivery are hills, structures, buildings, tunnels, weather, damage to the electrical system or other important parts of your vehicle, network congestion, civil disturbances, actions of third parties or the government, Internet failure, and/ or the physical location of your vehicle, such as in an underground parking structure or under a bridge.
Not all SiriusXM Guardian™ features are available for all models.
SiriusXM Guardian™ provides:
● The ability to remotely lock/unlock and remote start your vehicle from virtually anywhere by using the Mobile App or your computer.
● If equipped — Send & Go capability with the Mobile App. Use the Mobile App to easily search, map and send your locations directly to your Uconnect Navigation.
● The ability to locate your vehicle, when you forget where you parked, using the Vehicle Finder function of the Mobile App.
Before you drive, familiarize yourself with the easy-to-use Uconnect system and SiriusXM Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for contacting Roadside Assistance, Vehicle Care, Uconnect Care, and SiriusXM Guardian™ Customer Care. The SOS Call button connects you directly to SiriusXM Guardian™ Customer Care for assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™ in your vehicle, you must activate your SiriusXM Guardian™ connected services.
1. Press the Apps icon on the bottom of your in-vehicle touchscreen.
2. Select the Activate Services icon from your list of apps.
3. For customers in the United States, select “Customer Care” to speak with a SiriusXM Guardian™ Customer Care agent who will activate services in your vehicle, or select “Enter Email” to activate on the web.
For customers in Canada, enter your email address to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial period for use of the SiriusXM Guardian™ connected services starting on the date of vehicle purchase. To get started with your trial, enrollment in SiriusXM Guardian™ is required. Your Uconnect system includes a trial* of SiriusXM Guardian™ connected services from your date of purchase.
* Included trial applies to new vehicles only.
Features And Packages
After the trial period, you must purchase a subscription to continue your services by calling a SiriusXM Guardian™ Customer Care agent.
GETTING STARTED WITH CONNECTED VEHICLE SERVICES
Download The Mobile App
Once you have activated your services, you’re only a few steps away from using connected services.
● Download the Mobile App to your mobile device.
● Use your Owner Account login and password to open the app and then set up a PIN.
● For customers in the United States, visit www.mopar.com, and click the Sign In/Register button in the upper right-hand corner to register your account online.
a. Click the Register button.
b. Select the correct country and email address then click “Register”.
c. You will then receive an email notification to confirm/verify your newly created account.
d. After clicking the email link, it will take you to a website and prompt you to assign your account with a password.
e. Once you have added a password, the website will direct you to your homepage where you can add in your vehicle’s VIN.
● For customers in Canada, register your account via your vehicle.
a. Press the Apps button in the bottom menu bar.
b. Press the Activate Services button from the apps list.
c. Enter your email and press “OK”. A confirmation email will be sent to the provided email address.
d. Press “Continue Activation” from the confirmation email. It may take a short time before remote services will be available, but you will be able to log into the Mobile App and the Owner’s Site.
● Once on the Remote screen and you have set up your four-digit PIN, you can begin using Remote Door Lock/Unlock, Remote Vehicle Start, and activate your horn and lights remotely, if equipped.
● Press the Location button on the bottom menu bar of the app to bring up a map to locate your vehicle or send a location to your Mobile Navigation, if equipped.
● Press the Settings side menu in the upper left corner of the app to bring up app settings and access the Assist Call Centers.
Using Your Owner’s Site
Your Owner’s Site website https:// www.mopar.com/en-us.html (US Residents), or www.mopar.ca (Canadian Residents) provides you with all the information you need, all in one place. You can track your service history, find recommended accessories for your vehicle, watch videos about your vehicle's features, and easily access your manuals. It is also where you can manage your SiriusXM Guardian™ account. This section will familiarize you with the key elements of the website that will help you get the most of your SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign In/Register button and enter your email address and password.
For customers in Canada, press the My Vehicle button. Select from “Dashboard”, “Vehicle Health Report”, and “Recalls”. The website will then prompt you to log in using your email address and password.
● Edit/Edit Profile:
To manage the details of your SiriusXM Guardian™ account, such as your contact information, password and SiriusXM Guardian™ PIN, click on the Edit/Edit Profile button to access the details of your account.
● Connected Services Status:
This statement will indicate your SiriusXM Guardian™-equipped vehicle.
● Remote Commands:
For vehicles with an active SiriusXM Guardian™ subscription, press one of these icons and enter your four-digit SiriusXM Guardian™ Security PIN to remotely start (if equipped), lock/unlock doors or sound the horn and flash the lights.
Editing Your Notifications
Notifications are an important element of your SiriusXM Guardian™ account. For example, any time you use your remote services (such as Remote Door Unlock), you can elect to receive a text message, push notification, and/or E-mail to notify you of the event. To set up the notifications, please follow these instructions.
1. Log on to your Owner’s Account at https:// www.mopar.com/en-us.html (US Residents) and select “Dashboard”, or www.mopar.ca (Canadian Residents), select “My Vehicle” and then “Dashboard”.
2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™” where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email address to notify you, and you can customize the types of messages.
USING SIRIUSXM GUARDIAN™
SOS Call — If Equipped
⚠ WARNING!
Some SiriusXM Guardian™ connected services, including SOS Call and Roadside Assistance Call, will NOT work without a network connection compatible with your device.
Access To Emergency Services At The Push Of A Button
| Center Light Status | Description |
| Off | No call activated |
| Green | Active call in progress |
| Red | System error |
SiriusXM Guardian™ In-Vehicle Assistance Features
With SiriusXM Guardian™, your vehicle has onboard assistance features located on the rearview mirror or overhead console designed to enhance your driving experience if you should ever need assistance or support.
Description
SOS Call offers a convenient way to get in contact with a SiriusXM Guardian™ Customer Care agent in the event of an emergency. When the connection between the vehicle and the live agent is made, your vehicle will automatically transmit location information. In the event of a minor collision, medical or any other emergency, press the SOS button to be connected to a call center agent who can send emergency assistance to your vehicle’s location.
NOTE:
Certain SiriusXM Guardian™ connected services are dependent on an operational Uconnect system, cellular network availability that is compatible with the device in your vehicle, and GPS network availability. Not all features of SiriusXM Guardian™ are available everywhere at all times, particularly in remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator light will turn green indicating a call has been placed.
NOTE:
○ In case the SOS Call button is accidentally pushed, there is a 10-second delay before the SOS call is placed. The system will verbally alert you that a call is about to be made. To cancel the SOS Call connection, push the SOS Call button on the rearview mirror or overhead console or press the Cancel button on the touchscreen within 10 seconds.
○ During an SOS Call, the Bluetooth®-paired phone is disconnected so incoming or outgoing calls will go through your mobile device versus the hands-free system which is not available due to the SOS Call.
2. Once a connection between the vehicle and a SiriusXM Guardian™ Customer Care agent is made, the agent will stay on the line with you.
NOTE:
Calls between the vehicle occupants and the SiriusXM Guardian™ Customer Care center may be recorded or monitored for quality assurance purposes. Through your enrollment in and use of the SiriusXM Guardian™ connected services, you consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and that travel into Mexico and Canada may have limited services. In particular, responses to SOS calls or other emergency services may be unavailable or very limited. Vehicles purchased outside the United States and Canada are unable to receive SiriusXM Guardian™ connected services.
If the SOS Call system detects a malfunction, any of the following may occur at the time the malfunction is detected:
● The light will continuously be illuminated red.
● The screen will display the following message “Vehicle phone requires service. Please contact your dealer.”
● An in-vehicle audio message will state “Vehicle phone requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors beyond FCA US LLC’s control may prevent or stop SOS Call system operation. These include, but are not limited to, the following factors:
● The ignition key is in OFF position.
● The vehicle’s electrical systems are not intact.
● The vehicle battery loses power or becomes disconnected during a vehicle crash.
● The SOS Call system software and/or hardware is damaged during a vehicle crash.
● LTE (voice/data) or 3G or 4G (data) coverage and/or GPS signals are unavailable or obstructed.
● Network congestion.
● Weather conditions.
● Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason (including during or after an accident), the SOS Call system, among other vehicle systems, will not operate.
Requirements
● This feature is available only on vehicles sold in the US or Canada.
● Vehicle must be properly equipped with the SiriusXM Guardian™ system. Vehicle must be registered with SiriusXM Guardian™ and have an active subscription that includes the applicable feature.
● Vehicle must have an operable LTE (voice/data) or 3G or 4G (data) network connection compatible with your device.
● Vehicle must be powered in the ON/RUN or ACC (Accessory) position with a properly functioning electrical system.
⚠ WARNING!
● Never place anything on or near the vehicle’s LTE (voice/data) or 3G or 4G (data) and GPS antennas. You could prevent LTE (voice/data) or 4G (data) and GPS signal reception, which can prevent your vehicle from placing an emergency call.
● Do not add any aftermarket electrical equipment to the vehicle’s electrical system. This may prevent your vehicle from sending a signal to initiate an emergency call. To avoid interference that can cause the SOS Call system to fail, never add aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder, etc.) to your vehicle’s electrical system or modify the antennas on your vehicle. IF YOUR VEHICLE LOSES POWER FOR ANY REASON (INCLUDING DURING OR AFTER AN ACCIDENT), NEITHER THE MOBILE APPS NOR THE SIRIUSXM GUARDIAN™ CONNECTED SERVICES WILL OPERATE.
● The Occupant Restraint Controller (ORC) turns on the Air Bag Warning Light on the instrument panel if a malfunction in any part of the air bag system is detected. If the Air Bag Warning Light is illuminated, the air bag system may not be working properly and the SOS Call system may not be able to send a signal to the SiriusXM Guardian™ Customer Care center. If the Air Bag Warning Light is illuminated, have an authorized dealer service your vehicle immediately.
● Ignoring the Rearview Mirror Light could mean you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated, have an authorized dealer service the SOS Call system immediately.
● If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or location), do not wait for voice contact from a SiriusXM Guardian™ Customer Care agent. All occupants should exit the vehicle immediately and move to a safe location.
● Failure to perform scheduled maintenance and regular inspection of your vehicle may result in vehicle damage, accident or injury.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can immediately connect you with help in the event that your vehicle’s airbags deploy. After an accident, a live agent will contact you through the Uconnect system and alert emergency services.
NOTE:
An active SiriusXM Guardian™ subscription is required for this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an agent.
2. An agent will receive the call and confirm the location of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency services arrive.
NOTE:
● Agents are available 24/7 to assist you in the case of an emergency.
● On your behalf, agents are able to notify family members about the collision.
● Agents can brief first responders of the situation before they arrive on scene.
● In the event vehicle occupants are unable to speak, emergency services will be dispatched based on the last known GPS coordinates.
● SiriusXM Guardian™ connected services are dependent upon an operative telematics device, a cellular connection, navigation map data, and GPS satellite reception, which can limit the ability to reach the response center or reach emergency support.
● Terms of service of the Uconnect and the SiriusXM Guardian™ subscriber agreement apply. See terms of services for complete service limitation.
Remote Commands
On the Remote Commands screen, you have access to several vehicle features that can be controlled remotely from your mobile device. These features include locking/unlocking, remote starting, and activating the horn and lights of the vehicle.
| Lock | Press this button to lock your vehicle. |
| Vehicle Start | Press this button to start your vehicle |
| Horn & Lights | Press this button to sound the horn and activate your lights. |
| Unlock | Press this button to unlock your vehicle. |
| Cancel Vehicle Start | Press this button to cancel remote start. |
Remote Commands lets you send a request to your vehicle in one of three ways:
● Anywhere using your mobile device and Mobile App
● From your computer on the Owner’s Site (not available on all functions)
● Contacting SiriusXM Guardian™ Customer Care (not available on all functions)
Using A Remote Command Through Your Mobile Device And The Mobile App
1. Press the desired Remote Command icon on your mobile device.
2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the same four-digit code established when you activated your SiriusXM Guardian™ system).
Enter the SiriusXM Guardian™ Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Using A Remote Command Through Your Owner’s Site
1. Log on to your Owner’s Site using the username and password you used when activating your SiriusXM Guardian™ connected services in your vehicle.
NOTE:
If you forgot your username or password, links are provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you want to send the command to by clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same four-digit code established when you activated your SiriusXM Guardian™ system). Please enter your SiriusXM Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by your vehicle.
Contacting SiriusXM Guardian™ Customer Care (for example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through the Mobile App or your key fob.
2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify your identity by asking for your four-digit SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a remote command.
NOTE:
Anyone with access to your PIN may request Remote Door Lock/Unlock. It is your responsibility to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides you the ability to lock or unlock the door on your vehicle without the keys and from virtually any distance.
Working Vehicle Conditions
● The vehicle must in PARK or at a standstill.
● The vehicle must be in an open area with cell tower reception.
● Your mobile device must have a cellular or Wi-Fi connection.
Requirements
● Vehicle must be properly equipped with SiriusXM Guardian™.
● Vehicle must have an operable LTE (voice/data) or 3G or 4G (data) network connection. If using the Mobile App to command your vehicle, your device must be compatible and be connected to an operable LTE (voice/data) or 3G or 4G (data) network connection.
● Vehicle must be registered with SiriusXM Guardian™ and have an active subscription that includes the applicable feature.
● An ignition cycle is required for some remote commands, such as Remote Vehicle Start and Remote Door Lock/Unlock if following a Remote Horn & Lights activation.
● Your Remote Door Lock/Unlock request will not be processed if the vehicle is in motion, the ignition key is on or during an emergency call.
NOTE:
All other remote services should be performed via your Owner’s Site or through the Mobile App on your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the ability to start the engine on your vehicle without the keys and from virtually any distance.
Once started, the preset climate controls in your vehicle can warm up or cool down the interior.
You can also send a command to turn off an engine that has been started using Remote Vehicle Start. After 15 minutes, if you have not entered your vehicle with the key, the engine will shut off automatically.
This remote function requires your vehicle to be equipped with a factory-installed Remote Start system.
You can set up push notifications every time a command is sent to activate or cancel Remote Start.
Working Vehicle Conditions
● The vehicle must be off or in ACC mode.
● The vehicle has been started with the key fob within the last 14 days.
● The vehicle must be in PARK or at a standstill.
● The vehicle’s security system has been armed and not triggered since the last vehicle start.
● The doors, hood, and trunk/liftgate are closed.
● The vehicle’s check engine light must be off.
● The vehicle must have at least a quarter tank of fuel, along with oil and battery power.
● The vehicle’s hazard lights must be off.
● If equipped, the vehicle must have an automatic transmission.
● The vehicle must be in an open area with cell tower reception.
● Your mobile device must have a cellular or Wi-Fi connection.
● If the Panic button has been pressed, the vehicle must be started at least once after alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents are not authorized for Remote Vehicle Start services. Contact the Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy parking area by activating the horn and lights. It may also help if you need to draw attention to your vehicle for any reason.
If you want, you can set up push notifications every time a command is sent to turn on the horn and lights.
Working Vehicle Conditions
● The vehicle must in PARK or at a standstill.
● The vehicle must be in an open area with cell tower reception.
● Your mobile device must have a cellular or Wi-Fi connection.
NOTE:
The Remote Horn & Lights feature is designed to be loud and get noticed. Please keep in mind the surroundings when using this feature. You are responsible for compliance with local laws, rules and ordinances in the location of your vehicle when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™ connected services feature may contain an ASSIST button in the vehicle. Once your SiriusXM Guardian™ connected services have been activated, the ASSIST button can connect you directly to a Customer Care call center (if equipped). You will be directed to one of the four services below:
● Roadside Assistance — If you get a flat tire or need a tow, you’ll be connected to someone who can help anytime.
● Connected Services — Contact the SiriusXM Guardian™ Customer Care call center to activate your services, renew after your trial has expired, for in-vehicle support for your SiriusXM Guardian™ connected services, or help answering any general questions surrounding your connected services.
● Uconnect Care — In-vehicle support for all non-connected Uconnect system features, such as radio and Bluetooth® connections.
● Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance Features — If Equipped
With SiriusXM Guardian™, your vehicle has onboard assistance features located on the rearview mirror or overhead console designed to enhance your driving experience if you should ever need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and you will be presented with your ASSIST options on the touchscreen. Make your selection by pressing the touchscreen.
Requirements
● This feature is available only on vehicles sold in the US and Canada.
● Vehicle must be properly equipped with the SiriusXM Guardian™ system.
● Vehicle must have an operable LTE (voice/data) or 3G or 4G (data) network connection.
● Vehicle must be registered with SiriusXM Guardian™ and have an active subscription that includes the applicable feature.
● Vehicle must be powered in the ON/RUN or ACC (Accessory) position with a properly functioning electrical system.
Disclaimers
If Roadside Assistance Call is provided to your vehicle, you agree to be responsible for any additional roadside assistance service costs that you may incur. In order to provide SiriusXM Guardian™ connected services to you, we may record and monitor your conversations with Roadside Assistance Call, Vehicle Care, Uconnect Care, or SiriusXM Guardian™ Customer Care, whether such conversations are initiated through the SiriusXM Guardian™ connected services in your vehicle, or via a landline or mobile device, and may share information obtained through such recording and monitoring in accordance with regulatory requirements. You acknowledge, agree and consent to any recording, monitoring or sharing of information obtained through any such call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a destination on your mobile device, and then send the route to your vehicle’s Navigation system.
How It Works
1. There are multiple ways to find a destination.
After selecting the Location tab at the bottom of the App, browse through one of the categories provided, or type the name or keyword in the search box. You can also select categories such as “Favorites” or “Contact List”.
2. Select your destination from the list that appears. Location information will then be displayed on the map.
From this screen, you will be able to:
○ View the location on a map.
○ See the distance from your current location.
○ Send the destination to the vehicle (Send & Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call the destination by pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
Requirements
● Vehicle must have an operable LTE (voice/data) or 3G or 4G (data) network connection compatible with your device.
● Vehicle must have an active subscription that includes the applicable feature.
Vehicle Finder
Description
The Vehicle Finder feature allows you to find the location of your vehicle.
You can also sound the horn and flash the lights to make finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the Mobile App and select the Location tab at the bottom of the App. Then, press the Vehicle icon to find your vehicle.
Requirements
● Vehicle must be properly equipped with the Uconnect system.
● Vehicle must have an operable LTE (voice/data) or 3G or 4G (data) network connection compatible with your device.
● Vehicle must have an active subscription that includes the applicable feature.
● Vehicle ignition must have been turned on within 14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that connects your device to an LTE (voice/data) or 4G (data) network that is ready to go wherever you are.
After you've made your purchase, turn on your device’s Wi-Fi and connect your devices.
● Enables all your passengers to be simultaneously connected to the web.
● Connect several devices at one time.
● Any Wi-Fi-enabled device — such as a laptop or any other portable-enabled media — can connect over your private in-vehicle network.
● A high-speed, secured connection lets anyone on your private network access the Web — great for working and relaxing.
⚠ WARNING!
The driver should NEVER use the 4G Wi-Fi Hotspot while driving the vehicle as doing so may result in an accident involving serious injury or death.
Create A 4G Wi-Fi Hotspot For Use In Your Vehicle
How It Works
The 4G Wi-Fi Hotspot feature provides the vehicle passengers with an internet access hotspot in the vehicle, using the radio as an access point. The hotspot will allow Wi-Fi-enabled in-vehicle devices (such as a laptop or any other portable-enabled media device) to wirelessly connect to the internet. Uconnect offers a complimentary 3-month trial period that includes 1GB of total data. The trial can be activated any time within the first year of new vehicle ownership.
Use one of these three ways to purchase a subscription to the 4G Wi-Fi Hotspot:
1. From your vehicle’s touchscreen, select the 4G Wi-Fi Hotspot App, and press the How To Purchase button and follow the instructions.
2. Log onto your Owner’s Site and click the link to the AT&T portal to get set up.
3. For existing Connected Car customers: Push the ASSIST button to be routed to an AT&T Customer Care agent who will assist you.
Once the 4G Wi-Fi Hotspot is purchased, you can change its name and the password by selecting the Wi-Fi Hotspot App and pressing the Setup Wi-Fi Hotspot button. You can also view the connected devices from the app screen by pressing the View Connected Devices button.
NOTE:
A SiriusXM Guardian™ subscription is not required in order to purchase and use the 4G Wi-Fi Hotspot.
⚠ WARNING!
Always drive safely with your hands on the steering wheel and obey all applicable laws. You have full responsibility and assume all risks related to the use of the features and applications in this vehicle. Only use the features and applications in this vehicle when it is safe to do so. Failure to comply may result in an accident involving in serious injury or death.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™ Customer Care agent may be able to locate the stolen vehicle and work with law enforcement to help recover it.
How It Works
1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will work with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent will ask for the stolen vehicle report number (as issued by your local law enforcement).
If you have downloaded the Mobile App, you can push the Settings menu button on your device, select “Help”, and then select “SiriusXM Guardian™ Customer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the vehicle and contact the law enforcement with whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the vehicle. You will be contacted by law enforcement if your vehicle is recovered. While the investigation is ongoing, you should also contact your insurance company to inform it of the situation.
Requirements
● Vehicle must be properly equipped with the Uconnect system.
● Vehicle must have an operable LTE (voice/data) or 3G or 4G (data) network connection compatible with your device.
● Vehicle must be registered with SiriusXM Guardian™ and have an active subscription that includes the applicable feature.
NOTE:
Not all features of SiriusXM Guardian™ are available everywhere at all times, particularly in remote or enclosed areas.
Monthly Vehicle Health Report — If Equipped
Description
Monthly Vehicle Health Report is a Uconnect service through which a summary of the performance of your vehicle’s key systems will be sent to you every month so you can stay on top of your vehicle’s maintenance needs. This is provided as a convenience to you and does not substitute for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health Report, the Uconnect system in your vehicle may collect and transmit vehicle data to SiriusXM Guardian™ and to FCA, such as your vehicle’s health and performance, your vehicle’s location, your utilization of the features in your vehicle, and other data.
This data collection and transmission begins when you enroll in SiriusXM Guardian™ and will continue even if you cancel your SiriusXM Guardian™ subscription unless you call SiriusXM Guardian™ Customer Care and tell them to deactivate your Uconnect Services.
Please see the Uconnect Privacy Policy for more information, located at www.driveuconnect.com/ connectedservices/privacy.html (US Residents) or www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™ private policy, see https://siriusxmcvs.com/ privacy-policy.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s website.
NOTE:
Vehicle Health Alert emails require you to register and activate services. During this process you will be asked to provide an email address to which the reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind you when services are needed, or to alert you of other important information, such as recall notices. When you receive a notification through your touchscreen, press OK to dismiss the message, or press Call Care to speak with a SiriusXM Guardian™ Customer Care agent.
NOTE:
Pressing “OK” or the X button on the pop-up screen will dismiss or close the pop-up, and the In-Vehicle Messages mailbox will display. In the Mailbox, you can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your vehicle and remotely access key services and features.
If your vehicle is equipped with Uconnect Navigation, you can send a destination directly to your vehicle using Alexa.
If you need assistance, you can always ask Alexa for help, or complete a list of commands by saying: “Alexa, ask <brand name> for help with my car.”
Here are a few of the many questions you can ask Alexa:
● “Alexa, ask <vehicle brand> to start my <vehicle name> with your Voice Code.”
● “Alexa, ask <vehicle brand> to lock my <vehicle name> with your Voice Code.”
● “Alexa, ask <vehicle brand> to send 1000 Chrysler Drive, Auburn Hills, Michigan to my <vehicle name>.”
● “Alexa, ask <vehicle brand> what is the fuel level of my <vehicle name>.”
An active subscription to SiriusXM Guardian™ is required. To use Amazon Alexa, first, register for SiriusXM Guardian™ ⇒ page .
Next, link the Uconnect system on your vehicle to Amazon Alexa:
1. Download the Amazon Alexa app on your mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to SKILLS.
3. Search for <vehicle brand> skill, then tap Enable.
4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the <vehicle brand> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials.
This will be the same user name and password you used when registering for SiriusXM Guardian™ connected services. There will be additional settings to confirm on the following screen.
7. AUTHORIZE the account to return to the <vehicle brand> Skill.
You can now begin using the <vehicle brand> Skill on Alexa!
Google Assistant — If Equipped
With the Google Assistant, you can get help and keep tabs on your car. Google Assistant is available across your devices, including Android™ phones, iPhone® devices, or voice-activated speakers, like Google Home. If you need assistance, ask Google for help, or for a complete list of commands by saying: “Hey Google, ask <brand name> for help with my car.”
Here are a few examples of commands:
● “Hey Google, ask <vehicle brand> to start my <vehicle name> with your Voice Code.”
● “Hey Google, ask <vehicle brand> to lock my <vehicle name> with your Voice Code.”
● “Hey Google, ask <vehicle brand> to send 1000 Chrysler Drive, Auburn Hills, Michigan to my <vehicle name>.”
● “Hey Google, ask <vehicle brand> what is the fuel level of my <vehicle name>.”
To link your Uconnect account with Google Assistant, follow these steps:
1. Download and install the Google Assistant app on your smart phone from the App Store® or Google Play.
2. After installation, log in to the Google Assistant app with your Gmail ID. Verify your account by pressing the icon in the upper right-hand corner.
3. Press the Discover button in the bottom left corner of the screen. Enter the vehicle brand name.
4. A prompt will appear to link your Uconnect account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address and password you created when you activated SiriusXM Guardian™. There will be additional settings to confirm on the following screen.
6. Lastly, press “Authorize” to complete the linking process.
Now, you can ask Google Assistant to help you:
● Remotely start the engine, or cancel a remote start
● Send a destination to your vehicle’s built-in Uconnect Navigation system
● Monitor vehicle vitals, such as tire pressure, fuel level and oil life
● And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and give you peace of mind when your loved ones are out on the road. You can set boundary limits, monitor driving speed, and pinpoint your vehicle’s location any time, any place. Use the Mobile App to set alerts:
● Boundary Alert
Receive a notification the moment your vehicle is driven either out of or into a geographic boundary that you set.
● Curfew Alert
Receive a notification when your car is being driven outside of the curfew time.
● Speed Alert
Receive a notification whenever your car exceeds a speed limit you set.
● Valet Alert
Receive a notification if and when your vehicle is driven outside a quarter-mile radius of a valet drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Mobile App right on your Apple® Watch or Android™ Wear. To get started, follow these steps:
1. Download the Mobile App from the App Store® or Google Play.
2. Log onto the app from your smartphone using the username and password you created when you first set up your account.
3. Make sure your watch and smartphone are connected through Bluetooth®.
4. The Mobile App should appear on your SmartWatch.
Once the app is downloaded on your SmartWatch, you can enjoy these features:
● Lock or unlock your vehicle by tapping the remote lock button in the app and entering your security PIN.
● Remote start or stop your vehicle.
● View important vehicle stats, such as fuel level, vehicle location, tire pressure warning, and more.
For help, refer to the Uconnect YouTube channel for SmartWatch Integration.
Market — If Equipped
With Market, you can enjoy seamless and secure transactions from the comfort of your vehicle.
Make restaurant reservations, place food orders, or pay for other goods and services right from the vehicle’s touchscreen.
To get started with Market on the touchscreen:
1. Press the Market button in the Mobile App drawer.
2. Press “Get Started”.
3. Press “Text Me A Link” and enter your phone number to receive a text message with instructions on how to set up Market.
NOTE:
If the text message does not come through, press the Resend Text button. It might take a minute to receive the text message.
4. Once you receive the text message, press the link provided. You will be directed to a sign-in screen. Enter your email and password. You will then be able to use Market.
5. If you do not have an account, press “Register Now” to create one.
6. Accept the Market Terms of Service.
7. Enter your credit card information, and press “Next”.
8. Enter your phone number, and press “Next”.
9. The system will verify the phone number. Once verified, Market will be available to use. Press the OK button.
From the online portal, https:// market.mopar.com/home, you can link loyalty accounts and start receiving benefits from them while still using Market and view your purchase history.
MANAGE MY SIRIUSXM GUARDIAN™ ACCOUNT
To manage your SiriusXM Guardian™ account, press the ASSIST button in your vehicle, or call SiriusXM Guardian™ Customer Care.
NOTE:
It is recommended, when selling your vehicle, or turning in your lease, to call SiriusXM Guardian™ Care to remove your personal data.